Privacy & Cookie Policy

Last updated: 29/09/2026

This Privacy & Cookie Policy explains how The Barrack Quarter collects, uses and protects personal information when you visit our website, contact us, make an enquiry, register interest or interact with our online services.

The Barrack Quarter respects your privacy and is committed to protecting your personal data. We aim to be clear about what information we collect, why we use it and the choices you have.

1. Who we are

This website is operated by:

BARRACK QUARTER (DORCHESTER) LTD
Company number: 16854309
Registered office: 31 West Street, Wimborne, Dorset, England, BH21 1JS

For the purposes of UK data protection law, BARRACK QUARTER (DORCHESTER) LTD is the data controller responsible for the personal information collected through this website.

If you have any questions about this policy or how your personal data is handled, you can contact us using the contact form on this website or by writing to us at the registered office address above.

2. What personal information we collect

We may collect and process the following types of personal information.

Information you provide directly

This may include:

• your name

• email address

• telephone number

• enquiry details

• preferred apartment type or rental requirements

• pet-related information, where relevant to your enquiry

• viewing or availability preferences

• any other information you choose to provide through our contact forms, email or telephone enquiries

Website and technical information

When you use our website, we may collect limited technical information, including:

• IP address

• browser type and version

• device type

• operating system

• pages visited

• time spent on pages

• referral source

• approximate location based on device or browser information

• interactions with website features

• cookie preferences

This information helps us understand how people use the website, keep the website secure and improve the experience for visitors.

3. How we use your personal information

We use personal information for the following purposes.

To respond to enquiries

We use the information you provide to respond to contact form submissions, answer questions, provide information about The Barrack Quarter and arrange follow-up communication where requested.

To manage interest in apartments

Where you enquire about available homes, viewings, resident services or rental information, we may use your details to help manage your enquiry and provide relevant updates.

To improve our website

We use website analytics to understand how visitors interact with the site, which pages are useful and where improvements may be needed.

To manage cookie consent

We use CookieYes to display our cookie banner and record your cookie preferences, including whether you accept or reject optional cookies.

To maintain website security and performance

We may use technical information to keep the website secure, monitor performance, prevent misuse and troubleshoot technical issues.

To meet legal or regulatory requirements

We may process personal information where required to comply with legal obligations or to protect our legitimate interests.

4. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Consent

We may rely on your consent where you choose to accept optional cookies, such as analytics cookies, or where you opt in to receive specific communications.

You can withdraw consent at any time by changing your cookie preferences or contacting us.

Legitimate interests

We may rely on legitimate interests to respond to enquiries, manage website security, improve website performance and understand general visitor behaviour, provided those interests are not overridden by your rights and freedoms.

Contract or pre-contractual steps

Where your enquiry relates to renting a home or receiving information before entering into an agreement, we may process your details to take steps at your request before any contract is entered into.

Legal obligation

We may process your information where we are required to do so by law.

5. Contact forms and enquiries

When you submit an enquiry through our website, we collect the information included in the form and use it to respond to your request.

Your enquiry may be shared with relevant members of the team or appointed agents who help manage enquiries, viewings, resident communication or property management on behalf of The Barrack Quarter.

We do not sell your personal information.

6. Email and telephone communication

If you contact us by email or telephone, we may keep a record of the communication so we can respond properly, manage your enquiry and maintain accurate records.

7. Google Analytics 4

We may use Google Analytics 4 to collect information about how visitors use our website.

Google Analytics 4 may collect information such as:

• pages visited

• time spent on the website

• device and browser information

• approximate geographic location

• referral source

• interactions with website features

This information is used to help us understand website performance and improve the user experience.

Google Analytics 4 should only run where the relevant cookie consent has been given through our cookie banner, unless configured in a way that does not require consent. You can manage your analytics cookie preferences using the cookie settings available on this website.

8. CookieYes

We use CookieYes to display our cookie banner and manage cookie consent preferences.

CookieYes helps us record whether visitors have accepted or rejected different categories of cookies. This allows the website to respect your choices and prevent optional cookies from loading unless consent has been given.

9. Cookies and similar technologies

Cookies are small files placed on your device when you visit a website. Similar technologies may also be used to store or access information on your device.

We use cookies and similar technologies to help the website work properly, improve performance and understand how visitors use the site.

Types of cookies we may use

Necessary cookies

These cookies are required for the website to function properly. They may support basic features such as page navigation, security, cookie consent management and form functionality.

Necessary cookies cannot usually be switched off through our website because the site may not work correctly without them.

Analytics cookies

Analytics cookies help us understand how visitors use the website. This may include information about which pages are visited, how long visitors stay and how they move around the site.

We use this information to improve the website and make it more useful.

Analytics cookies will only be used where consent is required and has been provided through our cookie banner.

Functionality cookies

These cookies may remember choices you make, such as cookie preferences or form-related settings, to improve your experience.

Marketing cookies

At present, this website does not intentionally use advertising or remarketing cookies unless specifically added in the future.

If marketing cookies are introduced, this policy and the cookie banner should be updated to explain what they do and to request appropriate consent.

10. Cookie details and consent settings

Detailed information about the cookies used on this website is provided through the CookieYes cookie banner and cookie settings panel.

You can use the cookie settings panel to view cookie categories, manage your preferences and update your consent choices at any time.

11. Managing cookie preferences

You can accept, reject or customise non-essential cookies using the cookie banner or cookie settings available on this website.

You can also control cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies. Please note that blocking some cookies may affect how the website works.

12. Who we share personal information with

We may share personal information with trusted service providers who help us operate the website and manage enquiries.

This may include:

• website hosting providers

• website maintenance and development providers

• analytics providers

• cookie consent management providers

• email and form processing services

• appointed agents or property management partners involved in handling enquiries

• professional advisers, where necessary

• legal or regulatory authorities, where required by law

Where we use service providers, we expect them to protect personal information and only use it for the purposes we instruct.

13. International transfers

Some service providers, such as analytics or technology providers, may process data outside the UK.

Where personal information is transferred internationally, we will take steps to ensure appropriate safeguards are in place, where required by data protection law.

14. How long we keep personal information

We keep personal information only for as long as necessary for the purpose it was collected.

As a general guide:

• enquiry records may be kept for as long as needed to manage the enquiry and follow-up communication

• website analytics data may be retained according to the settings used in Google Analytics 4

• cookie consent records may be retained by CookieYes to remember and evidence your preferences

• records needed for legal, contractual or regulatory purposes may be kept for longer where required

Final retention periods should be confirmed by BARRACK QUARTER (DORCHESTER) LTD.

15. Your rights

Under UK data protection law, you may have the right to:

• access the personal information we hold about you

• ask us to correct inaccurate or incomplete information

• ask us to delete your personal information

• ask us to restrict how we use your information

• object to certain types of processing

• withdraw consent where we rely on consent

• ask for your data to be transferred to another organisation, where applicable

To exercise your rights, please contact us using the contact form on this website or by writing to us at the registered office address listed in this policy.

We may need to verify your identity before responding to a request.

16. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office
Website: ico.org.uk

17. Links to other websites

Our website may include links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.

You should read the privacy policies of any external websites you visit.

18. Mobile application
The Barrack Quarter offers a mobile application to residents and users, available for download via the Apple App Store and Google Play Store. As part of the functionality of this application, certain personal data may be collected, processed, and stored in order to provide the services offered through the app.

This may include, but is not limited to, information such as your name, contact details, resident or account information, usage data, and device information. This data is collected solely for the purpose of operating and improving the application, delivering relevant services and communications, and ensuring the security and functionality of the platform.

Any data collected through the application will be stored securely and handled in accordance with this Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We will not share your personal data with third parties except where necessary to deliver the services offered through the application, where required by law, or with your explicit consent.

If you have any questions about how your data is collected, used, or stored through the application, please contact us using the details provided within this Privacy Policy.’

19. Changes to this policy

We may update this Privacy & Cookie Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.